Day 1 - Challenges and Technology
Session 1 - Unlock new opportunities
- Introduction to the 3-Day Retreat
- Discover the problems that are holding you back in your practice so we know what to specifically focus on for you in the next 3-Days
Session 2 - Master your practice management tools
- Introduction to the tools required to run a million dollar practice
- Configure the practice management system so it becomes
- Setup your practitioners in each tool
- Setup all appointment types and billable items
- Setup appointment reminders
- Install each tool and configure to the AYP standard
- Link online bookings into website
- Discover where your referrals are coming from so you know where to spend more time and energy when building referral partners that actually refer
- Identify the 7 key reports we used to go from $0 to $1M in 3 years
Session 3 - Eliminate wasted resources with implementing the latest technology
- Install a safe and secure shared storage system to protect your client data and your business from a breach(80% of businesses that have a data breach are usually shut down within 3 months)
- Build your infrastructure for internal communication with your team to ensure your clients are delivered with highest quality of care, your business operates like a well oiled machine and your team feel apart of the business growth and success
- Automate your rostering and link to your accounting software so you don’t have to micromanage your team and spend hours processing your payruns
- Equip your clinic with exercise prescription software so your clients have every opportunity for success when doing “at home” exercises and so they achieve the outcomes they desire quicker and make your team and your clinic look amazing
- Install the Uber of healthcare for instant Medicare, DVA and private health processing to save your admins precious time and energy on long drawn out transaction times
- Setup your facebook ads account so you can retarget your existing clients and visitors to your website to get the highest ROI on your ad spend
Session 4 - Build out your client nurturing funnels
- Review your automated reactivation campaigns, if any, to follow up any clients that do not rebook after a certain number of appointments
- Export your list of raving fans to import into your customer relationship management system (CRM) to begin building an online relationship with them
- Identify who your raving fans are and craft a message and an offer that they desire so you can make money from your list
- Build out your offer using our million dollar templates in your CRM
- Setting up and automated sync between your current practice management system and CRM so that all new clients are entered into your follow up campaigns
Day 2 - Marketing and Money
Session 1 - Day 1, Session 4, Part 2 - Build Out Your Client Nurturing Funnels
- Review your automated reactivation campaigns, if any, to follow up any clients that do not rebook after a certain number of appointments
- Export your list of raving fans to import into your customer relationship management system (CRM) to begin building an online relationship with them
- Identify who your raving fans are and craft a message and an offer that they desire so you can make money from your list
- Build out your offer using our million dollar templates in your CRM
- Setting up and automated sync between your current practice management system and CRM so that all new clients are entered into your follow up campaigns
Session 2 - Generate a Stream of New Clients
- How to use facebook as a platform to attract clients to your practice rather than just a place to connect with friends and family
- How to get to the top of google and make google adwords work for your practice so that you don’t pay too much and get no return
- Setup your external and internal referral strategy so that you double your referrals
Session 3 - Testing and Measuring Your Marketing
- Review your current marketing plan to assess opportunities
- Find out what is working and what is not working so you don’t waste your precious time and money on marketing that does not work
- Make decisions on what marketing initiatives to drop, improve, or pursue so you can get a ROI on your marketing effort
Session 4 - Understanding Your Numbers
- Customise your existing profit and loss report to show you exactly where your income is being generated and expenses being allocated
- Setup your dashboards to show the overall health of your business in an instant
- Generate the reports that matter so you can decisions faster
- Automate the production of the reports so you can spend your time on the actions that matter most
Day 3 - People and Team Culture
Session 1 - Core Purpose and Values
- Identify the core purpose of your practice so you can communicate your why to your team
- Identify the core values of your practice so you can create a team of like minded people aspiring to a similar set of values and behaviours
Session 2 - Attracting and Retaining Superstar Practitioners and Support Team Members
- Discover our checklist of unknown places to find superstar practitioners that only the top 10% of practices use
- Learn our 5-star recruitment process that ensures you hire superstar practitioners that are loyal to you, your business and your values
- Implement the 9-step talent retention process that ensures your practitioners stay with you long term
Session 3 - Understand The Key Activities Required To Sustain A Great Team Culture
- How to schedule outcome based meetings so each team members goals align towards the the clinics vision
- Masterfully deliver education and training that promotes practitioner growth so they can consistently deliver superior results for their clients
- How to measure performance in a way that excites the practitioner and does not deflate them so they can instantly see where and how to maintain the standards set
Session 4 - Scripting Your Team For Predictable Success
- Learn the million dollar scripts we’ve used to train our team members to deliver essential information in a predible professional and consistent way. These scripts include:
- Answering the phone
- Booking an Initial client
- How to overcome objections
- Payment Processing
- Handling Cancellations & No Show’s
- Client’s first session
- Calling a client that is not rebooked
- Calling a client with a referral
Session 5 - Creating a virtual team
- Where to look for the perfect V.A so you don’t spend time, energy and money interviewing people who would never be able to fulfil your requirements
- How to effectively interview and recruit a V.A and ensure that they have the right skill, attitude and personality to work with you over the long term
- Learn how we pay our V.A’s and structure their agreements so you don’t have to waste 12 months learning for yourself
- How to onboard your new V.A so they understand how to work with you and help you fulfil your business goals
What You'll Get
Retreat
- Attend 3 day Amplify Your Practice Retreat - Value ($8000)
- Complete technology audit and revamp for 2020 and beyond – (Value $1000)
- 3 x days accommodation (twin share) in a beautiful Gold Coast luxury accommodation– (Value $600)
- 3 x days breakfast, lunch, dinners, snacks and hot drinks – (Value $600)
- 1 x networking/ celebratory night including drinks – (Value $200)
- Client Retention Machine - Done for you, built out and ready to go client retention funnels for boosting patient visit average (PVA) and reactivation (100 hours over 2 years at $160 p/h) (# of scripts) = ($16000)
Bonuses
- Super Start Recruitment System - Attract and retain talent with plug and play recruitment and training templates & scripts – (Value $2000)
- Industry Specific Team Member Agreement - Custom made team member contract/agreement ($1500)
- 25K in one day Campaign – (Value $2,000)
- 3 email we sent to our customer base which generated $25K in one day
- Productivity Plug and Play Pack - Plug and play dashboards to keep your finger on the pulse– (Value $1,000)
- Most business owners are riding down the highway with their helmet on backward, This dashboard will let you know your numbers in real time so you can make quicker and smarter decisions on where to spend your time and money to grow your business
- Admin Staff Star Sales Scripts | Admin to Sales Training Scripts - Turning your admin staff into your best sales staff Turning your admin staff from a cost to the business into an income generate asset. Sales Scripts to turn your admin team into a sales machine (Value $1,000)
- VA Success System - Creating a virtual team training ($1,000)
- Retreat Care Call | Retreat Booster Call | Follow Up Call - 1 x follow up call after the retreat to keep your finger on the pulse – (Value $500)
Total Value: $35,400
for the Price of $4995